Refund policy

Return & Refund Policy

Effective Date: April 2026

At Aeonrix, we want you to feel confident with every purchase. If something isn't right, we're here to help.

1. Return Eligibility

To be eligible for a return:

The item must be unused, unworn, and in its original condition
All original packaging, tags, and accessories must be included
The item must not be damaged due to misuse or improper handling
Proof of purchase (order confirmation or receipt) is required

We reserve the right to reject returns that do not meet these criteria.

2. Return Timeframe

You may request a return within 7 days of receiving your order. Return requests made after this period will not be accepted.

To initiate a return, log in to your account and submit a return request directly from your order, or contact us at rajaschitre2011@gmail.com with your order details.

3. Return Shipping

We offer free return shipping on all eligible returns. Once your return request is approved, we will provide you with a prepaid return shipping label.

4. Refund Process & Timing

Once your return is received and inspected, we will notify you of the approval or rejection. If approved, your refund will be processed within 2-7 business days to your original payment method.

Please note that it may take additional time for your bank or payment provider to reflect the refund